Privacy Policy

Who we are

HU$TLE is run by Nathan Bate (ABN 47 570 200 848), based in Dakabin, Queensland, Australia. In this policy, "we", "us" and "our" mean Nathan Bate. This policy explains what personal information we collect, how we use it and the choices you have. We handle personal information in line with the Australian Privacy Principles.

What we collect

How we collect it

Why we use it

Cookies, analytics and ads

Our store uses cookies to work properly, for example to remember what's in your cart. With your consent where the law requires it, we also use:

You can block or delete cookies in your browser settings, and change your ad preferences in your Facebook, Instagram and Google account settings. Some parts of the store may not work without cookies.

Who we share it with

We share personal information only as needed to run our business:

We don't sell your personal information.

Overseas

Some of these providers store or process information outside Australia, including in the United States and other countries where they operate. We choose providers that protect personal information, and we share only what they need.

Automated decisions

We don't use computer programs to make decisions about you that significantly affect your rights. Our payment provider, Stripe, may run automatic fraud checks on payments, using details such as your payment information, address and device, which can lead to a payment being declined.

Marketing emails

We only send you marketing emails if you've agreed to receive them. Every email has an unsubscribe link, and we'll stop within 5 working days of you unsubscribing. We'll still send emails about your orders.

Keeping it safe

Our store uses encrypted (SSL) connections, and only people who need your information can access it. No system is completely secure, so please use a strong password and tell us if you think your account has been misused.

How long we keep it

We keep personal information only as long as we need it for the reasons above. Order and payment records are kept for at least five years to meet Australian tax laws. When we no longer need information, we delete or de-identify it.

Your rights

You can ask to see the personal information we hold about you, or ask us to correct it, by emailing nathan@hustlethegame.com. We may need to confirm your identity first, and we'll usually respond within 30 days.

If you're in the European Union or the United Kingdom, you also have the right to ask us to delete, restrict or transfer your information, to object to how we use it, and to withdraw your consent at any time. We rely on these legal bases: fulfilling your order (contract), meeting legal obligations, our legitimate interest in running and improving our store, and your consent for marketing emails and non-essential cookies. You can also complain to your local data protection authority.

Children

Our store isn't directed at children. If you're under 18, please ask a parent or guardian before buying from us or sharing personal information with us.

Complaints

If you're concerned about how we've handled your personal information, email us at nathan@hustlethegame.com. We'll look into it and respond within 30 days. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes to this policy

We may update this policy from time to time. We'll post the new version here with its date.

Contact us

Nathan Bate, Dakabin, Queensland, Australia

Email: nathan@hustlethegame.com

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